Step 1: Access Customer Financial Performance
- From the Customer Profiles screen, click on the specific customer you want to analyse.
Step 2: View Current and Past Period Values
- In the Financial Performance section, you will see key metrics such as:
- Number of inquiries
- Sales orders
- Invoices
- Average delivery time
- Average invoice payment time
Step 3: Analyse Financial Data
- Compare current period values against the previous period to evaluate performance trends.
- Identify areas for improvement, such as delivery times or payment processing.